Terms of service

Welcome to ShinySecrets. By accessing or using our website, you agree to be bound by the following terms and conditions. Please read them carefully before making a purchase.

🛍️ General Conditions

  • By using this website, you confirm that you are at least 18 years old or using it under parental supervision
  • We reserve the right to refuse service to anyone for any reason at any time
  • Prices and product availability are subject to change without prior notice

💍 Product Information

  • We strive to display product images and descriptions as accurately as possible
  • However, slight variations in color, size, or finish may occur due to lighting or screen settings
  • All jewelry should be handled with care; we are not responsible for damage due to improper use

💳 Payments

  • We currently accept prepaid payments only
  • All transactions are processed through secure payment gateways
  • ShinySecrets is not responsible for any payment failures due to technical issues on third-party platforms

🚚 Shipping

  • Orders are processed and shipped as per our Shipping Policy
  • Delivery timelines are estimates and may vary due to external factors
  • Customers are responsible for providing accurate shipping details

🔁 Returns & Refunds

  • Returns and refunds are subject to our Return & Refund Policy
  • A mandatory unboxing video is required for any damage claims
  • We reserve the right to decline requests that do not meet our policy conditions

🔐 Intellectual Property

  • All content on this website (images, logos, text, designs) is the property of ShinySecrets
  • You may not copy, reproduce, or use any content without written permission

⚠️ Limitation of Liability

  • ShinySecrets shall not be held liable for any indirect, incidental, or consequential damages arising from the use of our products or website
  • We do not guarantee uninterrupted or error-free website access

🔄 Changes to Terms

  • We reserve the right to update or modify these Terms at any time
  • Continued use of the website after changes implies acceptance of the updated terms

📞 Contact Us

For any questions regarding these Terms, you can contact us at:
hello@shinysecrets.in